Spectrum Big Tech LLC
Spectrum Big Tech LLC offers advanced communication solutions that integrate APIs and Artificial Intelligence, accelerating conversation resolution and empowering self-service across all media channels.
Automation
Eliminating routine, repetitive tasks and redirecting traffic effectively.
Intelligence
Utilizing Artificial Intelligence and predefined responses to provide quick and accurate solutions.
Integration
Delivering comprehensive information seamlessly across all channels.
Our staff are more motivated and can dedicate additional time to addressing complex issues and delivering added value to clients.
Clients experience greater satisfaction with instant responses to simple questions and swift access to knowledgeable staff for more complex concerns.
Artificial Intelligence
Artificial Intelligence (AI) is transforming the communications landscape. Advanced AI tools equip staff with intelligent solutions to simplify tasks, automate routine processes, and deliver real-time insights.
Artificial Intelligence
- Enhance staff capabilities with smooth customer interactions and predictive analytics.
- Elevate service quality by enabling employees to focus on complex engagements.
- Increase efficiency and customer loyalty through more meaningful interactions.
SeaX
Seax equips teams with powerful communication tools, offering SMS and phone call capabilities, campaign management, and RESTful API access, all seamlessly integrated with SeaChat. It includes a workspace with options to expand as needed, enabling efficient communication and advanced voice AI agents for phone calls to automate and enhance customer engagement.
Intelligent Automation
Implement automation and AI to minimize costs and human errors. Manage client communications across all channels while providing contact team alerts and follow-ups through SMS, phone calls, and email.
Concierge Service
- Receive communications via phone, web forms, WhatsApp, web chat, and SMS.
- Set up client on-call and escalation processes.
- Send alerts through your preferred channels: SMS, phone calls, or email.
- Access a complete audit trail and reporting features.
- Discover how it works here.
- Receive communications via phone, web forms, WhatsApp, web chat, and SMS.
- Set up client on-call and escalation processes.
- Send alerts through your preferred channels: SMS, phone calls, or email.
- Access a complete audit trail and reporting features.
- Discover how it works.
Clear Connect365
Clear Connect365 allows organizations to integrate a cloud-based, fully programmable omnichannel contact center (Twilio Flex) directly into Microsoft Teams.
Clear Connect365 features
- Integrate a robust contact center solution with MS Teams.
- Offer intelligent queue management for callers.
- Facilitate self-service options to minimize live calls and reduce costs.
- Improve customer support with 24/7 automation.
Twilio
Twilio is a leading global provider of SMS and email services, offering software tools that enable organizations to build intelligent message handling at scale. Clear is a registered partner of Twilio, boasting four years of experience in delivering Twilio-based solutions through our in-house DevOps team.
Twilio specializes in three key areas to enhance revenue and reduce costs.
Segment
Integrate data from all systems and touchpoints to showcase your current and context-aware capabilities to clients. This allows you to personalize every interaction, optimize conversations, and ultimately boost revenue opportunities.
Flex
Leverage intelligent handling and, if desired, orchestrated data from Segment to guide conversations towards optimal outcomes, whether through AI-driven self-service or agent support enhanced by data and AI.
Sendgrid
Support for various communication channels, including Voice, Email, SMS, WhatsApp, Web, Video Chat, and Social Media, facilitates two-way conversations and allows seamless transitions between channels, delivering a rich and integrated experience.
WhatsApp Only
$29.99
Per user
- Send/Receive WhatsApp
- WhatsApp Business App support
- Unlimited contacts
- Templates
- 1 Workspace
Omni Channel
$148.5
First user
$73.5
Additional user
- Send/Receive SMS
- Inbound/Outbound Phone Calls
- SMS Campaign
- RESTful API Access
- Phone Call Campaign
- SeaChat Integration
- 1 Workspace
- (Additional workspace costs $73.5/month or $748.5/year)
- Communication
- $0.03/SMS, $0.06/MMS, $0.075/voicemail drop
- Voice AI agents over phone calls start at $0.18 per minute
Enterprise
- Custom build
- Multiple workspaces — perfect for agencies
- Each workspace has multiple AI agents and phone numbers
- Professional design guidelines and technical support, sold together with the Launch support plan
Contact Us
Reach out to us for a no-obligation conversation about your needs, and we’ll provide an honest assessment of how we can assist you or guide you in the right direction.
Phone
+1 (773) 666 0789
sbt.digitalusa@gmail.com
Address
1001 South Main STE 700, City - Kalispell, MT 59901